Frequently Asked Questions
CAN I BE PICKED UP FROM MY HOME TO GO TO AMAZON?
Yes, please enter your home address of where you want to be picked up from on our checkout page.
WHAT TIME WILL THE AMAZON SHUTTLE VAN PICK ME UP TO TAKE ME TO WORK?
The Amazon Shuttle Van will pick you up from your home address at least one hour
before your shift starts, to insure that you'll arrive to work before your shift begins.
HOW DO I PAY TO RIDE THE AMAZON SHUTTLE VAN TO WORK?
Go to the cart.
Add the desired number of Amazon Shuttle Ride Credits.
Checkout to purchase to pay for your rides to work.
WHAT IS AN AMAZON SHUTTLE RIDE CREDIT?
An Amazon Shuttle Ride Credit is a
cashless payment used in place
of cash to pay for your rides.
They must be purchased online at checkout.
HOW MANY RIDES DO I RECEIVE FOR A PURCHASE OF ONE CREDIT?
One credit is good for one ride, to or from Amazon, for any shift on any day you choose.
HOW MANY AMAZON SHUTTLE RIDE CREDITS CAN I PURCHASE?
There are no limits on the amount of credits you may purchase.
HOW DO I KNOW IF MY RESERVATION IS CONFIRMED AFTER MY PAYMENT?
First you will receive a confirmation email, then a phone call will be placed from
our support team within 15 minutes to confirm your reservation.
HOW DO I GET PICKED UP TO GO TO WORK AT AMAZON?
Click on our View Amazon Shifts Here button or the Shuttle Schedule
page, this is located on our Home Page.
Search for your shift and location.
Choose your shift and location.
Select and purchase Shuttle Ride Credits.
Receive a confirmation email and phone call from
our support team to confirm your reservation.
Be picked up from your address as described in your reservation.
Show the driver your Driver's License or Photo Identification Card.
Board the Amazon Shuttle Van.
Arrive at Amazon.
HOW DO I GET PICKED UP FROM AMAZON AFTER WORK?
The Amazon Shuttle Van will arrive at Amazon when your shift ends.
It will wait up to thirty minutes prior to departing.
Meet the Amazon Shuttle Van at work, at the scheduled pick up time.
Show the driver your Driver's License or photo identification card.
Board the van.
Arrive at your home address.
*If your shift is not listed, please call us at 838-222-2243 or use the contact form to request a ride for your shift.